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FAQ > 6. Personal data > I can't log in to my customer account, what should I do?

I can't log in to my customer account, what should I do?

As of February 10, 2025, the online ticketing system has changed. If you already had a customer account, it will no longer work here. You will therefore need to create a new one, using the same email address as before.

If the problem persists, please contact customer service by clicking on the following link: Customer Service Contact Form

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