Need help?

FAQ > 3. Your visit > I will not be able to attend the reserved time slot, can I come to the one before or after?

I will not be able to attend the reserved time slot, can I come to the one before or after?

Tickets are valid for the chosen date and time. However, in case of delay, you can arrive up to half an hour before or after the scheduled start time (this rule does not apply to the latest start time of an exhibition).

Please note that on busy days, if you arrive at a time slot other than the one indicated on your tickets, you may be refused entry if the following time slots are full.

Does this information answer your question?

YES

NO