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FAQ > 6. Personal Data > I am unable to log in to my customer account, what should I do?

I am unable to log in to my customer account, what should I do?

As of February 10, 2025, the online ticketing system has changed. If you already had a customer account, it will no longer work here. You will therefore need to create a new one, using the same email address as before.

If the problem persists, please fill out the following form:

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