Need help?
Search by topic
FAQ > 6. Personal Data > I am unable to log in to my customer account, what should I do?
I am unable to log in to my customer account, what should I do?
As of February 10, 2025, the online ticketing system has changed. If you already had a customer account, it will no longer work here. You will therefore need to create a new one, using the same email address as before.
If the problem persists, please fill out the following form:
Does this information answer your question?
YES
NO