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FAQ > 1. Ticket Office > Can my tickets be exchanged, changed, or refunded?

Can my tickets be exchanged, changed, or refunded?

Tickets are non-refundable, however you have the option to change their date by clicking on your order from your email.

The exchange costs €2 per ticket and is only possible once, up to a maximum of 24 hours before your visit.

We thank you for taking care when exchanging your tickets.

In the event of cancellation by Culturespaces of the service listed on the ticket, customer service will contact you as soon as possible by email to inform you and offer you several options.

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